Shopify and orders
Connect your store, see orders beside each ticket and act on them.
- Connect your Shopify storeLink your Shopify store with the Growth Dept Helpdesk app, a custom app's token or Growth Dept's own connection, then turn on order actions.
- Orders beside each ticketRead a customer's Shopify orders, payment and shipping status, tracking and refunds in the ticket's side panel, and know how fresh they are.
- Refund, cancel, duplicate and replace ordersRefund, cancel, copy or replace a Shopify order, change its address or resend its email from the ticket, with Shopify's own figures shown before anything runs.
- Shopify questionsShort answers about order history, how quickly Shopify changes show up, several stores, metafields, discount codes and headless storefronts.
Still stuck?
Write to the Growth Dept team and a person answers. Say which helpdesk you work in and what you were trying to do.