AI sales assistant
Not availableAn AI that sells to shoppers on your store is not offered. Your team works with Haylee in the Assistant instead.
On this page
Growth Dept Helpdesk has no AI sales assistant. Nothing in the helpdesk talks to shoppers on your store to recommend products, answer questions from your catalog before a purchase, offer discount codes or show answers on product pages. It is not listed as coming later.
What the AI agent does instead#
Haylee, Growth Dept's AI agent, works on support tickets, not sales. She drafts replies that follow the skills your team writes, and by default an agent reads each draft and sends it. What she may do on her own, such as tagging, or must ask a person to do, such as refunds, is set per action. See Haylee, Growth Dept's AI agent and Actions and what Haylee may do.
Haylee for your team#
Your team can ask Haylee questions and have her build macros, rules and skills in the Assistant, with each change proposed for approval first, and set up routines she answers on a schedule. See Chat with Haylee in the Assistant and Routines.
Related articles
- Chat with Haylee in the AssistantAsk Haylee about your helpdesk or have her build macros, rules, skills and actions, in chats that keep their history, with her changes proposed for your approval first.
- Haylee, Growth Dept's AI agentWho Haylee is, what she does in your helpdesk and in Slack, what she never does, and how to ask her for help from any page.
- Actions and what Haylee may doThe actions library, the 15 built-in actions in your helpdesk and Shopify store, and how to choose for each one whether Haylee does it, asks a person or leaves it alone.
- RoutinesHave Haylee answer the same question on a schedule, such as a Monday summary or a morning check for upset customers, and carry on from each answer.
Still stuck?
Write to the Growth Dept team and a person answers. Say which helpdesk you work in and what you were trying to do.